Hotels.com — The Ashoka hotel - should be unlisted

Address:

The Ashoka hotel,Dubson lane,howrah

The Ashoka hotel on howrah, dubson lane. Hotel staffs and rooms are very cheap and toilets are dirty. We checked two rooms and both were extremely dirty and then staff on phone started demanding more money to provide us clean room and bathroom. There were flies all over the room and on toilet pots sitting everywhere. No hygiene and cleanliness in times of covid 19, no precautions and masks.
This hotel should be unlisted from makemytrip.They are fooling innocent people showing different rooms online.
People can get sick in theses types of places.
Makemytrip should watch careful kya before listing any such hotels on this platform.We trust you with our money and this is what you give your customers.
I am very disappointed you agould go and see the complete hotel in under construction only.In rain the outside lobby entrance is flooded with drain water . Such negligence and unhygienic place is this hotel to stay at.