[Resolved]  HP India — color problem in Hp deskjet 1515

Address:

New Delhi, Delhi

To Hp customer care Bangalore As you suggested to visit our Service Center at Sector-18, Noida, U.P. I am very sad to visit the service center. They did not satisfy me. Their argument are not technical. I visited your service center on Saturday i.e. 3-Jan-2015. I explained my problem that my color cartrage Not printing colors. They told that this cartrage is over used.They also told that setup cartrage print only 4-5 pages only. I told that i did not print more than 10 print color pages only i printed black pages. The printer is also showing 133 pages printed. Black ink used approx 34 %. Therefore in my openion i got only the empty color cartrage only. They did not satisfy me. Please look into the matter and arrage color cartrage for me. This is a matter of trust and faith. I am telling the truth. I am using my HP Deskjet 1515 at home for my kids homework only. Yours Sayyed hasan C-2/167 New Ashok Nagar DELHI-96 Mobile [protected] Printer serial no. CN44P1P0CX FPU No B2L57-64001 ----Forwarded Message---- From: india.[protected]@hp.com To: [protected]@yahoo.com Sent: Fri 26 Dec, 2014 11:49 AM IST Subject: RE: HP Desk jet 1515 : color printing problem Dear Customer, Greetings! Thank you for writing and sharing your concern. We regret for any inconvenience. Your query has been forwarded to the Concern Team for assistance. Regards India Customer Relations Team Printing & Personal System Hewlett-Packard India Sales Private Limited G R Tech Park Bangalore India -----Original Message----- From: sayyed hasaan [mailto:[protected]@yahoo.com] Sent: Thursday, December 25, 2014 9:59 PM To: HP-CUSTOMER EXPERIENCE INDIA Cc: [protected]@gmail.com Subject: HP Desk jet 1515 : color printing problem To HP customer care I buy my printer from Reliance Retail Limited, sector-38, Noida-201301 on 24/08/14. I only print less than 10 color pages from it. Now it is not printing the same color as in documents. Please look into the matter and solve my problem. Yours Sayyed hasan C-2/167 New Ashok Nagar Delhi-96 India Printer serial no. CN44P1P0CX FPU No B2L57-64001