HP India — Complain regarding offer given by HP on purchase of notebook

Address:

Pune, Maharashtra

Hi, I have purchased HP-NOTBOOK, Notebook Part/Model no: HP 15-r074TU Notebook PC.Notebook Serial No: CND43268X4.I have received an offer on this notebook bu paying 2000/-The offer was as follows:-Additional 2 year Onsite Warranty + BMS 12 movie tickets + Myntra Gift Card + 1 year MIS on your notebook.But, now while booking a movie ticket on book my show, its getting error. So I called to BMS costumer care to resolve query. Its didn't resolve.That person said validity for this coupon is over.How can it is possible? Because in the offer, you didn't mentioned a validity period is till April 15.You just mentioned that in this offer you have 12 ticket for 6 months.So, I and other people like me thought, there are 2 tickets for every months and in this way we can utilized this offer for six months.You made me confuse and other customer like me, because The terms and condition given by you are not clear. So, now I want extension for my BMS offer for next two months.I have already utilized 4 coupons(2ticket /month), now two coupons are remaining.Just because terms and condition are not clear from your side, I lost my offer. Otherwise I could have booked the ticket before April 2015.Now, I want extension for the same for two months.Thanks and Regards, Chitra Moon.