[Resolved]  HP India — hp 15-cs1000tx/my complaint is about my laptop is running slow

My laptop is running slow since i brought it last year on gudhi padva from reliance digital. I have informed about issue to reliance guys but they told me that i am taking updates of my laptop that's why it is happening, so i did that but performance is same as previous. Because of corona my warrantee got expired on gudhi padva. Aiso while running health scan it shows error in harddisk. But harddisk is working properly. Then why it is showing error health scan. Is that any reason of running the laptop slow. Please resolve and do the needful.
Thanks & regards,
Samir thale
Serial no-5cd8350031
Product no - 5fp53pa#acj
hp 15-cs1000tx/my complaint is about my laptop is running slow
Was this information helpful?
No (0)
Yes (1)
May 21, 2020
Complaint marked as Resolved 
Apr 20, 2020

Complaint Status

HP India customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2020
HP India Customer Care's response
Dear Customer,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected] your contact number and HP unit's serial number along with the review link.

I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (

Please visit the HP Support Forum for further help.

Thank you for your support
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    HP India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View Full Information