HP India — Hp service centre cheated me

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Dear HP India Team,

Please help me.

The problem with my laptop is LED lights are keep blinking and display blank.

I log the case in HP . my Case ID #: [protected].

I have given my HP ProBook 4540s Notebook PC (ENERGY STAR) to Indranaga, Bangalore HP service center.


I went to the service center to collect my laptop its not even swathing on!!! i ask them what was problem the person told it was mother board issue how ever when i give to the service center the laptop was getting on, only display blank. latter when i ask the technician give me the laptop in the same condition, he ask me to wait until he repaired it i waited almost 2 to 3 hours and it was not rectified, then i ask for the laptop again one of supervisor came to me and he ask me come back on Monday to collect the laptop, and i told him i wont be able to come back on Monday because of my work and long distance and then the supervisor told that he would send the laptop by courier .

when i call the supervisor on Monday he told the problem was not rectify and wont be able to send back in given condition he also told that motherboards needs to replace and the coat for that 24 k. i don't want to replace the motherboard and need my laptop back i given condition


please help me HP .


Thanks & Regards,
Naveen