HP India — Hp worst company... Worst laptop... Too costly spare parts... Beware from hp.. | |||||
Dear Sir, On 16 Sep 2014, i brought a brand new HP 15-r014tx Notebook PC @ 45, 000 Rs (top class laptop at that time). Few day back, i noticed one black spot in my left hand side laptop display, which is increasing slowly and after that its started from the right hand side also and now both are increasing gradually. When i contacted to service center marathalli bangalore, she told me i have to replace the display and for that i suppose to pay around 6000 Rs. Now 2 days back onwards, i noticed that my charging indicator showing charging but actually its not charging. when i put my mouse in that its showing "0% available (plugged in, not charging). Now my laptop is working with direct supply only and its shut down immediately as soon as power cord removed or on electricity failure. I am staying alone and this is my personal laptop which i used it occasionally as i have my separate official laptop for my work and i used my mobile for doing all my online transaction . Hp can check out the status of my laptop which is still look like brand new physically. I am not able to understand after taking so much care of laptop still am facing these types of problem and the cost of spare parts is too much which is unaffordable. Before hp i used sony laptop for around 4 Years[protected] and i never ever faced any type of problem with that laptop even after using it roughly as that time smart phone are not available and all the official and personal work i always done with my Sony Laptop only. After taking so much precaution and even without using it, i am not able to understand why HP laptop give these types of defect. Be careful with HP, instead of purchasing HP better to buy some other brand. Was this information helpful? | |||||
HP India customer support has been notified about the posted complaint. | |||||
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Please resolve and give back my TAb Since it has over one year.