[Resolved] Hp Laptop — "back to college offer" offered items not received | |||||
I am Krishna Kumar.I have bought an hp laptop two months ago form Comptree, near oberon mall, edappally, ernakulam, kerala.I had registered for "back to college offer" offered by hp.I have received all the offered items except an hp mouse and an hp headphone.Firstly, I got a mail on 22nd august in which it was mentioned I will get my offer items after 3-4 weeks due to stock issues.Then, again I got a mail on 28 September in which it was told that I will get my offered items after 3-4 weeks from 28 September 2015 due to stock issue.Again, I got a mail on 4th October and this time it was told that I will get my offer items after 3-4 weeks from 4th October.And still now, I haven't received my offer. My back to college offer details is 1.redemption code: 90036320 And my notebook details is Registered Name-Krishna Kumar 1.Part/model no: HP Pavilion Notebook 15-ab029TX 2.Serial no: 5CD5194ZTT 3.Product no.-M2W72PA#ACJ 4.Date of Purchase:5th august 2015 5.registered for back to college offer on 13th august on website: redemptionsupport.com 6.payment for the Order with Reference number 121367A[protected] on the Merchant Website : redemptionsupport.com My details: Name-Krishna Kumar E-mail-krishnacelos.[protected]@gmail.com Mob-[protected] Was this information helpful? | |||||
Complaint marked as Resolved
HP India customer support has been notified about the posted complaint. Verified Support Nov 17, 2015 HP India Customer Care's response Dear Krishna Kumar, Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks! I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support. | |||||
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