HTC India — Htc defective set model htc one e9s dual sim | |||||
I had purchased a htc phone from rmall store in thane which was faulty from the first year only. On advise i always got it repaired from htc sevice centre but due to my hectic schedule i often faced problem in getting it repaired i kept in touch with htc since product is from there, but my experiance over there was not good. The phone was purchased for around 22000/- and has not lasted for more than 19 months. Its repaired once in warrenty period and after that to repair it they are estimating the cost of 6500 + htc as a brand is well known but i think they have dumped defective china made products here. The reason i am saying it is the htc service centre is full of people with display problmes in the phone which is rare for products of other companies as compared to htc none of it were below 15000 none of it lasted more than 20 months. I delibrately purchased stuff from croma as i thought i wont get a defective phone but now i have lost 22000 plus in the same purchase with no desire to purchase either from htc If you think i am exagerating please chk your records if there is a backlog of complaints against htc u really shouldnt sell worthless stuff from them. The salesman in your store was pushing this htc over samsung and nokia eventhough i told him after sales service of htc is bad as i had bad experiance with them. Please understand that the margin propbably hyped htc over genuinely good products. If it was 10000 loss i would not have complained but cumulatively i have proof of buying over 60000 rs worth of htc products which are worhtless in the last 3 years. Alas theres no difference in purchase of a product from croma store compared to local vendor. They wont even guarantee more than 30 days if i give them the 6500 odd rs money to repair the display. What kind of company is htc hugely cheating indian customers with throwaway goods. I m making my grievances known to the reqd forum Was this information helpful? | |||||
HTC India customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Actually this not a complaint..it's a request..
Iam using HTC desire eye, I hv using it for past 2 years . Iam requesting for an update to nougat version for my phone.
Your actions will be appreciated i[censored] do so.
Thank you
Iam using HTC desire eye, I hv using it for past 2 years . Iam requesting for an update to nougat version for my phone.
Your actions will be appreciated i[censored] do so.
Thank you
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But my Battery is not working well, very often it gets switched off .