HTC — not providing proper service

Address:

Mumbai City, Maharashtra

Myself rahul yadav. i bought htc desire 620g mobile on 26 january 2015.. My head phone suddenly stop working and i contact to service centre at vile parle mumbai..but they didnt ready to submit my accessory because i bought mobile from amazon they just told me go to amazon i cant help you.. then i spoke to customer care many times then they readdy to accept my head phone on 10 th june 2015 and today is 28 june 2015 i didnt got my head phone they told me your divice is returned for etc. reasons and it will dispatch within 10 days.. means only accessory purpose i have to wait 1month..now my phone didnt work in screen some kind of lines comes .. i spoke to vile parle service centre and customer care also.. they told me you have to wait untill you previous headphone problem resolve.. what should i do my phone didnt working properly.. Means htc is just a brand name didnt give proper service .. I complaint against htc they are not providing proper service they just creating different types of reason everytime.. i want my phone repair as soon as possible otherwise i will also complain against htc in ministry of corporate affairs because they didnt provided services .. i frustrated from htc services provide me service as soon as possible. Rahul yadav- [protected] Email id: [protected]@gmail.com ticket no: 15INA[protected] device imei no: [protected]