[Resolved]  Http://www.mi.com/in/ — Order refund amount not received and customer service is worst to the core

Address:	560103
Website:	www.mi.com/in

Order number： [protected] Order placed on：Thu, 31-Dec-2015 11:34 am

I didn't receive my order after 15 days since I placed my order.

I contacted Xiaomi Customer Service and they asked me to contact FedEx, regarding the shipment.

I contacted FedEx and they said the shipment was lost.

So I canceled my order after that.

Xiaomi accepted my cancellation and they started the process for cancellation.

Till date I didn't receive my money refund & the response from Xiaomi customer service for this is very very unfair.

I blind now and don't know what to do.
Even escalated this with xiaomi customer service supervisors (Abisheik, Ranbir & other guy) nothing has happened.

At present the status of my order is 'Order Misplaced'

Totally frustrated with xiaomi now.