Huawei — hg532d | |
Worst product ever. Bought from amazon Fraudsters are selling huawei products. No support is available for this product in india. But amazon is still selling and conning consumers. The one i recieved initially had a faulty charger. Amazon replaced it after one month approximately (The courier people apparently were not in mood for pick up). Any ways i start using the router and after some days it is discovered that it connects wifi to one device only. After trying all sorts of resetting and calling isp, it is found that problem is with the router only. Then i start calling huawei customer care. First i tried chatting with customer suport. They said they cannot solve it online, i need to visit service center. They noted every detail of the product. Then i visit one service center in pune. They promptly say they cannot solve my problem. I called customer care and after again asking all the details, they told me i should file a complaint against that service center and visit another one. I went to the second service center where after waitng for 1 hr i was informed that they cannot solve my problem. I immediately called up customer care and again after taking all the details for the third time i was informed that they do not have any immediate solution but to wait for 24 hrs. 2 days later, i get a call from them saying huawei has stopped "manufacture" of this particular product and hence has stopped all support also. They are willing to replace the defect piece with some other product ws550. Now i bought an adsl router intended to be used with bsnl broadband. What they are now willing to give me is a media router which will be completely useless. Therefore completely wasting my money Was this information helpful? | |
1 Comment | |
Comments
I can't turn on my wifi, on my mobile phone.
Reply
14%
Complaints
365
Pending
0
Resolved
52
View all 365 Huawei reviews & complaints
+91 12 4477 4700
14th Floor, Tower C, Unitech Cyber Park, Sector-39, Gurgaon, Haryana, India - 122002
View all Huawei contact information