Huawei — My mobile going for repair

Address:

Ludhiana, Punjab

I am in ludhiana and My mobile in a big problem my phone is not started. I visited ludhiana service centres they told me that they closed the huawei service.after this then i call customer care service they provide me a pickup service thet pic my phone from my home. But now they both dont have information about my mobile they pick my phone 21days ago but now they dont reply me about my phone. They pic my phone from fedex courrier i add a photo proof of my courrier slip.