Hyundai — Bad customer service

Address:	Chennai, Tamil Nadu
Website:	www.hyundai.com

Horrible Customer Service from Hyundai. The Customer Service Managers @ V3 Hyundai Chennai are totally Irresponsible. I had a Dashboard Indicator Glow in the 1.6 Fluidic Verna 2014 Model. I have given the Vehicle to HMP Hyundai earlier, where they replaced the Battery. The Problem Persisted even after that and i gave the vehicle to V3 Hyundai this time around as it was close to my Workplace. This Happened in the Mid of December. I had to come repeatedly to the Service Centre inspite of the Assurance from the Technician that the Problem will not Occur. I wanted to somehow fix this issue as i had to take the Vehicle for a long road trip. The Technician in V3 Hyundai, informed me that it was a faulty sensor (Fuel Pressure & Rail Sensor) and it would cost me rs. 30, 000. I was ready to pay, but found out from my Friend working in Hyundai that my vehicle is within warranty and the part was covered. The Order for the part was made in December and i have still not got a replacement. On 21st Feb i was asked to Come to the Service Centre saying that the Part has arrived. When i reached there, the service Engineer again started working on my Vehicle. I was told that the Part has not arrived and these guys have Started working on the vehicle without even telling me. This Time one of the Customer Service Managers promised me that he will get the sensor in a weeks time. In the Mid of the same week he calls back saying he want the vehicle for a couple of day as he'll have to send the Part to the Vendor. I don't really Understand why they are trying to see what the problem is after making the Order for Sensor. Have they really made the order for the Faulty sensor is a question. It is almost 2 and 1/2 months now. This is no way to treat a Customer. I Urge Hyundai Customers - Please don't give your vehicle to V3 Hyundai for any Service. I definitely need Compensation for what i have been through.