Hyundai — Corporate bonus by charisma hyundai chandigarh branch

Address:	Chandigarh, Punjab, 160012
Website:	charisma.hyundaimotor.in

This is with reference to corporate bonus, i wish to share:

1. I bought grandi10 in december 2015. I was approached by sales person, number of times on house as well as on phone before buying the car.
2. After buying this car, i got various calls to rate the services atleast 2-3 times, and i did that, which means i was approached on phone too.
3. Moreover, representatives from this branch visited my house for some documentation. I discussed about the corporate bonus too, they told that it must be in process.
4. I was pretty sure, company of this stature will do the same at the earliest.
5. Few days back, when i was going through my pass book, i came to know that i have not received corporate bonus, till date.
6. When, i asked the company regarding the same, it was informed that my case was rejected due to deficient documents.
7. It was really surprising for me that before buying a car, sales person has to collect all the documents, only then a buyer can buy any car. I could not understand that i can get a car loan on the documents which was asked by bank, but i could not get corporate bonus, due to deficient documents. It is pertinent to mention that i am a class 1 officer in government institute.
8. When i enquired further, concerned person told me that i was unapproachable, it was really shameful for the company like hyndaii. Your sales person contacted me on phone before buying a car, customer care persons called me 2-3 times that too for more 15-20 minutes for sales review, but when the customer has to get a corporate bonus, then customer's phone was unapproachable.
9. If company is concerned at all, they may contact me by call, by message or even visit my house.
10. This points to negligent attitude towards customer of the dealership, as they are just worried about selling a car and not maintaing a long relationship.
It is again requested to look into the matter and assist me in getting corporate bonus, which was not given to me by the faults of the dealership only.