Hyundai — creta steering lock twice

Address:

Jaipur, Rajasthan

Dear sir,

I would like to your notice that i had purchased hyundai creta ex1.4 details mentioned below :

Model : hyundai creta ex1.4
Engine no : d4fcjm623697
Chasis no : malc281rljm436108
Dealer : morani motors jaipur
Service centre 1 : morani service, sitapura
Service centre 2 : morani service, mansarover
Date of purchase : 6th july 2018
Registration no : rj45 cd 7338
Owner name : gajraj singh.
Mobile no [protected]

Since the vehicle is purchase there are some problems which are observed and subsequently report to the concerned dealer.

Complaint observered :
1. Steering locked when vehicle in running condition. Solution : some module was changed. Then again steering was locked one more time
2 brake failed while the vehicle is in running condition on mi road jaipur which almost led to an accident. Solution : no solution.
3. Occasionally pick up problem in 2nd gear causes irritation. Solution : changed power tool at service center 1. There is no improvement
4. Heavy engine noise in 2nd gear after complaint no 3 is attended. Solution : no solution.

It is very disappointing to find such complaints in a reputed make like hyundai and that too in a premium segment car.
I request you to change my vehicle with a new one or return my amount paid for this vehicle.
I am very much puzzled and annoyed by regular visits to the service center and no proper response & solution is provided by the service center and i am been directed to different service center. These service center are 35 kms approx away from my house. I have to take leave from my office just for this reason.
Company like hyundai is supplying a sub standard quality.
I am abusing myself for opting the option of hyundai as my preference car. Will be careful in future.

I would like to inform you that if any accident occurs due to these condition in the car, the company will be liable for all legal disputes.
I have given you the information well in advance. &: giving you some documents of visiting at service center

Looking forward for your response.

Thanks
Regards
Gajraj singh
[protected]