Hyundai — Forced insurance resulting in penalty in registration of the vehicle

Address:	Rudra Hyundai,Durgapur, District-Paschim Barddhaman,West Bengal-713303
Website:	[email protected]

Purchasing a new four wheeler brings so many excitement to us but the same has become a nightmare for me after I purchased Hyundai Alcazar Platinum 6 Seater Optional model from Rudra Hyundai Durgapur, District-Paschim Barddhaman, State-West Bengal . I booked my car in the month of June, 2021 only soon after the launch of Alcazar and asked the sales personnel that I will take delivery on the first day of Navratra i.e.; on 07.10.2021.
Now what they did is that they forced me to take insurance of the vehicle in the month of September due to which I had to face the financial loss for one month as I took delivery of the vehicle in the month of October. and insurance was done in the month of September.
Also, I would like to inform that at the time of booking of vehicle I had informed the sales personnel of Rudra Hyundai, Durgapur that Registration of the vehicle purchased will be done in Varanasi, Uttar Pradesh and I have paid the additional charges for the same as well.

After taking delivery of the vehicle on 07.10.2021 when I went for the registration at RTO Varansi what I found is that they have levied penalty @10% which comes out to be Rs.19559 (Ex showroom price of the vehicle being Rs.1955900.00). This penalty is levied as RTO is capturing 07.09.2021 as the purchase date of vehicle ( date on which insurance was done) according to which it has crossed timeline of 30 days.
I already have Hyundai Verna and being satisfied with Hyundai I decided to purchase Alcazar as I had option to purchase Tata Safari and Mahindra XUV700 but I decided to go for Alcazar but now I am going through mental pressure as timeline to get the registration is approaching fast, last date 03.11.2021 (as per temporary TR issued) and Rudra Hyundai, Durgapur is not refunding the penal amount Rs.19559.00
So, I request you to kindly look into the matter and reimburse my penal amount to avoid any further charges imposed by the RTO otherwise it will be the sole responsibilty of Rudra Hyundai, Durgapur if government levies any further penalty to me due to delay in registration of vehicle.