Hyundai Motor India — 13000 overcharged

Address:

Amritsar, Punjab, 143001

Greetings!!!

First of all many thanks for your email and at least some replied that was little ​relaxation for me

Dear officer, they day i booked my car they took 10, 000 cash as an booking amount, after few days while taking delivery when i transferred the full amount via bank demand draft and 92000 by my own cheque.

Now when i ask refund from the people who were dealing with me they said 15000 accessory part is mandatory while buying cretta as this is in high demand and if you want to cancel it we will happily give this car to someone else as we already have the booking amounts.

Now just put your feet in my shoes when my wife and kids are waiting in waiting area to get the car delivered, at that time i was just trapped, they were arrogant and they added they can do a favor for me which was instead of paying 15000 for the accessories (Which was actually the cost of around 2000 and selling @13000) i ca give 13000... And they took another 3000 and adjusted my 10000 amount in accessories

Still i waited for the billing section and insurance to be taken from them so that car shall be booked and confirmed on my name, getting car from them was like winning a war or making a strategy to win a war coz manager was quite arrogant and he stopped delivery boy to hand over the keys to me when my 4 years old daugher was waiting outside.

Now after billing i call customer care and told him the story and he actually helped and he talked to everyone there and even to him they did not show any respect or towards to me.

Then customer care executive took my complaint, emailed me complaint number and noted all the issue, please check records its mentioned already

Still i am sending u one slip where they have mentioned on their printed slip that accessory which are still to install and i never took that and if i donnot took that will they gonna keep my cash /money