Hyundai Motor India — 2nd time Teflon Coating on the vehicle.

Address:

Jaipur, Rajasthan

Sir, I have visited Hyundai Authorised Workshop i.e., Crossland Cars Pvt. Ltd. for the first Service on 08/05/2014 and have also availed facility of Teflon Coating and anti rust paint. I had given a card by the workshop stating that we have charged for a package in which you will be given teflon coating and antirust painting free on next two servicing of the vehicle absolutely free. I have kept the card very safely with me and today when I went for the 2nd servicing of the vehicle they have informed me that i have deposited Rs. 1000/- only on account of Teflon coating and in which they have already given me one teflon coating on first servicing. When i came back at my home and find out the one year old bill i got that i have deposited Rs. 2500/- + Taxes for teflon coating (3 times )and Rs. 1800/- + Service Tax for Antirust Paint vide VAT Invoice customer copy no. CROSS/2013/236 dated 08.05.2014. For the same the workshop manager Mr. Shekhawat has told me that the company accounting system showing that i have paid only Rs. 1, 000/- for which they have already given me one teflon coating on first servicing. Now My point is what i (a customer) have to do with your company's accounting system and Why do you give bills to the customer under the logo of Hyundai Brand if you don't beleive them?? Why your this act will not be considered under service Tax evasion under Service Tax Act 1974 and Service Tax Act 1994 because you have charger Rs. 2500/+Service Tax from a customer and according to your company's accounting system your must have deposited Service Tax on Rs, 1000/- instead on Rs. 2500/-. Why did you given to me a card for teflon coating and antirust stating that it will be done free on second and third service of the vehicle, if you yourself don't trust/believe on your card.