Hyundai Motor India — about mithila car services, authorized dealer of hyundai, mira road, mumbai

Address:Mira Bhyander Road , Mira Road east , Thane 401017, Mumbai City, Maharashtra, 401107

On 1st july 2018, my car got stopped moving in western express highway, i had no option but to tow it to nearest hyundai authorized service center - mithila service center.. It was there they sold me 4 services (Over 18 months) and charged me upfront rs 13, 794 + taxes. The first service on that day was ok.. When after 3/4 months i went for my second service, the service center was almost in a closure state and some how did some cleaning (They denied wheel alignment etc, which was part of the contract).. Since then i have been trying to reach them, but with no response. I am not sure whether they have closed down or not, but i have lost my money and satisfaction. While those folks are not available, i now request hyundai to refund me back my hard earned money. I had gone to mithila, only because it was the nearest "authorized" service center, and now that it is not their i want an equivalent service from a authorized service center of my choice or refund. I leave it to hyundai to decide with a clear time line, else i will have to go redressal cell - consumer court.. I have necessary documents and can share whenever you want
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

The service quality of grand hyundai palakkad is very poor. The replaced thermostat is not proper. The ac stopped working during the rain making it extremely difficult to drive.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hyundai Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    6641
    Pending
    0
    Resolved
    1019
    Hyundai Motor India Phone
    +91 98 7356 4645
    Hyundai Motor India Address
    5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
    View all Hyundai Motor India contact information