Hyundai Motor India — about payment | |||
I am a hyundai customer. I have been given estimate by your surjeet hyundai workshop post initial survey of my accidental car and policy etc which was of 15k only. Same was mentioned in my job card copy too, accordingly being salaried person i planned for 20-25k amount. Post this now as my vehicle is prepared they are asking me to pay 175643/-rs. Which is a huge amount and i can't pay it, i am feeling that i have been cheated by hyundai. First giving small estimate so that customer should not go to anywhere and post that submitting huge amount bill. I am not going to tolerate this and will go to court if my issue is not resolved in next 3-4 days time. Yesterday when i visited workshop then again i found that survey of my vehicle is also done and i have survey report of my repaired car. Which is reflecting that surveyer has also considered claim under zero debt but unnecessarily i am getting pressurised to pay huge amount of rs1.75 lacs. I humbly request you to please get my matter resolved at earliest before i knock the door of court or social media highlight such cheating of hyundai showroom / workshops. Problem:- Tell about my problem in month of february i met with an accident and my car got damaged excessively and i gave my car on repairing to surjeet hyundai jk road bhopal bhopal i meet mr prashant chaturvedi and shubramanyam ji in body shop department they told me that it will take 20-25 days to get repair and under nil debt policy you need to pay 10 -15 thousand and i planned my budget for 20 -25 thousand and after that lockdown started and it has been more than 2 months in between i called customer care toll free i note my complaint regarding late service then after some time i received call mr salman khan then they told me to wait as invoice was not ready and report is under process and submitted by surveyor mr brijesh shrivastav so i waited and now today i went to them to receive my car they showed the bill of 1, 75, 623.00 now you tell me i m a salaried person how can i give 1, 75, 623.00 rs when they didn't inform any thing about this expense from starting onwards they keep telling me that i need to pay only 10 -15 thousand. So now you tell how will i manage this when they didn't inform me anything about this expense atleast they should have told me about it previously. Please solve this matter otherwise i go to consumer court. Job card also attached on job card name Syed yasir ali (Shantanu) Regards Shantanu pateriya [protected] Was this information helpful? | |||
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5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
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