Hyundai Motor India — About sales, Accessories and fitting

Address:

Ahmedabad, Gujarat

Name:-PRANAV. D.MULSANIYA Mobile:- +91 [protected], [protected] Registration No:- GJ02-BH-8674 VIN:-MALAA51HLEM834392 Engine No: -G4HGEM793189 Delivery date: - 8/4/14 Model: -SANTRO Color:- Rys Silver Sold By:- Concept Motor(I) pvt ltd. New York complex, opp.Ranjit Petroleum Bodakdev S.G Highway Ahmedabad-54 Subject:-About sales, Accessories and fitting I purchase my Sentro car 8/4/14. I booked my car with advance amount booking before 10 days of delivery; delivery date was 8/4/14. I reached your showroom early morning 10 ‘O’ clock buy they ask we can’t deliver your car because accessories are not fitted on your car. And said 9 PM evening we deliver your car. I agreed with them. Then 11 hours I wait your showroom for delivery. They deliver my car at 9.30 PM in Evening. Think about sir, is this sales promise or sales ethics or sales responsibilities? Ok This matter is related to sales Now my second complaint about genuine/original accessories. Your dealer promise & agreed to give me as under accessories. 1. SONY music system with 4 speaker . 400 watt 2 speaker (Rear) 200 watt 2 speaker (front) But they fitted chip/duplicate KENWOOD music system in my car. They not fitted said music system. 2. Hyundai genuine /original WHEEL CAP / WHEEL COVER with fitting But they not fitted wheel cap / wheel cover in my car. 3. Hyundai genuine / original SPOILER with fitting But they not fitted spoiler in my car. 4. Hyundai genuine / original SECURITY SYSTEM with fitting But they not fitted security system 5. Hyundai genuine / original DOOR MOULDINGS with fitting But moldings are not fitted proper and genially. it is duplicate and chip My third complain is lower, chip, not genuine accessories fitting Sir, Dealer not give me genuine / original and said accessories. I inform to dealer many times to give me my accessories between 7 months but dealer not give me positive and responsible answer. So give me positive, responsible and genuine reply to me as early as possible. Otherwise I will take legal action and I will go consumer forum. I attach all photographs with problematic situation. You can see it. NOTE:- I HAVE NO ANY EMAIL ID SO PLEASE REPLY ONLY MY CONTACT NUMBERS Thanks Your faithfully Pranav. D. Mulsaniya