Hyundai Motor India — AC compressor broke while driving

Address:

Chandigarh, Punjab

Its been 2 years I have been facing difficulty with my car's Air Conditioner. It started when it met with an accident. I got it repaired from KLG auto. AC pipe was replaced and complete AC service was done and gas was refilled. After some time some kind of wierd sound started coming from the AC and I was told that Clutch bearing has gone bad and needs to be replaced. It's a 3 year old car and everytime it is serviced and repaired at a Hyundai authorized service system so I agreed for repair again this time as well. AC bearing was changed as suggested by the service tech. After a while of getting the repair done, while driving to Delhi, car started heating up. Hans Hyundai Delhi suggested that Radiator Fan motor burnt up and need to be replaced which they did. Now after that was done, after some time while driving within city some kind of banging sound started coming from under the hood of the car. When took it to Ultimate Hyundai who repaired the bearing the last time suggested that another part from the bearing has broken this time complete compressor needs to be replaced. No explanations how such a tough part broke without being hit and by just normal driving. The car just crossed 3 years and so many issues coming in the car is not fair. I am not touching the suspension and shocker for now, I have somehow started living with its bad quality as none of the service centers were successfully able to repair or replace it even when told with in the warranty period. But this AC concern is just not getting fixed. I dont think it is fair for the company to ask me to pay for the compressor cost when it is just not ready to get fixed even after getting the car serviced and repaired everytime from authorized service stations and not mishandling the car in anyway. When made this complaint at the service center, they agreed on repairing the compressor however I am still waiting for part that is in backlog for the repairs to start. Its been almost a month I am waiting for it now and nobody is ready to update that when the part will be procured and car would be repaired. I am running my car without AC for a month now. The really like my car however this experience is completely dissapointing. Need your kind attention.