Hyundai Motor India — Ac faculty of i20 active or not attended properly | |||
Respected sir/madam, I am facing very hard by buying the hyundai i20 active in registration no. As01-bx 8938 (Chassis no. Malbm51blgm234128 & engine no. G4lagm980578 due to ac problem. Details are furnished below: 1. After purchasing of the car (Purchase date 30/03/2016), on 27/06/2016 feels that ac cooling was less & the car brought to service centre (Saraighat hyundai, guwahati-781013) & the kept the car for three days (Repair order enclosed). They also said that on trial basis gas refilled. Few days later, again ac cooling problem created. Due to some domestic problem i could not brought the car to the service centre. 2. Second servicing of the car was done on 12/03/2017 and at that time ac problem noticed to the service centre, but they simply measuring the temperature in the vent dashboard said that ac is okay. 3. I did not accept the ac okay then they asked me for trial run on 14/03/2017. Accordingly i brought the car to the service centre for trial run. Before trial run the probe of the temperature gauge hold inside the dashboard vent. After running approx 10 kms on free road the temp comes to 12.50c & while returns to the service centre the temp increased to 170c. The said trial run was given by authorised driver/mechanic of service centre. They asked me to keep the car also said that they will call while it becomes okay and i did the same (Copy enclosed). 4. After taking the delivery of the car (On 16/03/17 morning), one noisy sound comes from the dashboard. Again the car brought to the service centre 16/03/17 (An) & delivery was given on 17/03/2017. 5. There is no any cooling effect in my car, again the car brought to the service centre on 27/03/2017 and big&highly qualified service engineer of said service centre kept the car for further diagnosis (Copy enclosed). Till now the car is lying in service centre. Now, i am going to say that is the above mentioned procedure for harassing the customer by the service centre to diagnosis/rectification within warranty period. Is they are waiting for expiry of the warranty? Hope look into the matter seriously. Thanks a lot. Customer of hyundai i20 active (Novneeta deka) W/o n. C. Deka Dated: 30/03/2017, jalukbari Was this information helpful? | |||
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My Hyundai i20 Active in “Registration No. AS01-BX 8938” (VIN : MALBM51BLGM234128) has been giving AC cooling problem. Hyundai officials unable to detect the cause or address the problem after repeated check-up. Several correspondences made with the M/s Saraighat Hyundai Service Centre, Guwahati-14; Hyundai CRservice & Hyundai Complaint also visited Service Centre several times for rectification AC system. Each and every time they kept the car 3 to 4 days in Service Centre unnecessary i.e. without diagnosis. Lastly i withdrawn the car on 01/04/2017 from Service Centre as per their advice and they charged charged me Rs 700/- though car in warranty period. Again the car handed over to Service Centre on 08/04/2017 & car sitting there since. Service Centre making me fools each time. Since HMIL is unable to permanently solve the problem I would like to request replacement of the car or full refund.
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