Hyundai Motor India — accidental repainted vehicle supplied by you as brand new

Address:

New Delhi, Delhi, 110047

Dear sir/madam,

We have purchased brand new hyundai creta 1.6 vtvt auto sx - polar white vehicle from you under your invoice no. Nia01h[protected] which has been delivered to us on 14th july 2017 at around 5:00 pm
On careful examination of car today morning we noticed that the rear lights are not properly aligned with the body and have white spray marks on edges of light, inside boot cover of vehicle clearly indicating that the vehicle was accidented and repaired and painted.
We have paid you for the new vehicle and not for the accidental vehicle.
The complaint was lodged on telephone in the morning at 10:30 am with the dealer and wewere told that someone would come to inspect and so far no one has come.
We have also lodged the complained at hyundai service center at 12:45 pm and the complaint no. Given by mr. Ajeet is 1/[protected]
You are requested to replace the vehicle immediately else will publish this matter into social media website.

I am aslo attaching herewith picture of dented & re-painted areas of car which is showing scratches & spaces between 2 parts of rear end of vehicle which are not in alligned.