Hyundai Motor India — air conditioner compressor of elite i20 asta (o)

Address:

Arvind Hyundai, Fatehabad Road Agra

With reference to the complaint made by me, today mr. Vikram (Manager-service, arvind motors pvt. Ltd) called me and asked to send the car for inspection. After delivering the car for inspection, he further forced me to apply various trials costing rs. 9600/- which would be on risk that if things goes well it will be fine else it will be a loss which i have to bear. I declined! Still he urged and then finally assumed that car has got opened outside the hyundai (Which is totally false). And then he settled that total of rs. 18, 800/- would be required to install the compressor and then entire systems.
My question to you is that, do you create customers just to earn money? Is there anything called loyalty in your service? Are these type of people you have hired just to grab more money from the suffered customers? Is there any sort of guarantee or warranty of your vehicle parts?
Yet another disappointment from your people.
I am suffering pathetically by going for such company and car.
I even asked how you people will compensate, but he denied that entirely i have to pay for this.
Wow!
This is your post sales warranty as well as service!

Humbly i am requesting your immediate action to such people as well as rectifying the problem of my car as soon, as i am a doctor and i need to travel with my car every time during covid-19 duties.

With much disappointments

Dr. Prateek daniel