| Address: | New Delhi, Delhi, 110033 |
Dear concern
I am quite sorry to express my unsatisfactory feedback about the products being used in your vehicles. I bought a new elite i20 (Magna) petrol in the month of may’2015. Though it has been a pleasant driving experience with this car but at the same time, i had to run around for the replacement of its battery in just 2 years. Thankfully it was under warranty, so i wouldn’t have to bear any cost for that.
Now when it’s battery got replaced after multiple follow-ups with the battery dealer, ac compressor of my car has stopped working. It’s really hard to believe that such a reputed brand is making or using products in their cars which are just serving their warranty period. Though i had use cars of other brands as well, but air conditioner is one part which do not get affected so early. Especially compressor shouldn’t get affected in just 2years.
I would like to bring this to your notice as a token of feedback about your vehicles. And i wouldn’t recommend any of my near & dear ones to buy any hyundai car. I also seek a revert from your expert team explaining, how an ac compressor can be dead in just 2years, where i drove it for just 31000kms. If i don’t get any satisfactory response from your team within 2-3 working days, i will be bound to paste this feedback on social walls and to your higher authorities as well.
On the top of it, hmil doesn’t even bother to reach out to their customers to address their concerns. I wrote it to hmil grevience redressal unit, but i couldn’t get any response from them in 15days. Except auto response, i have not heard anything from them. That’s highly disappointing n unprofessional. Was this information helpful? | 
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