[Resolved] Hyundai Motor India — Air Conditioner not working properly

prave61

from Noida, Uttar Pradesh

Address:

Meerut, Uttar Pradesh

Dear Sir, I purchased Hyundai Verna CRDI 1.6 on dated 04-Dec-2013 from CAPITAL HYUNDAI D 48 Sector 63, Noida. Registration number of the car is UP16AR5052. I am facing two major problems with the usage of car: 1. Hot Air from left and right side slots on temperature 20 and above. This problem occurs randomly, not every time. The ratio of occurring the problem is 6/10. In morning time this is 100% reproducible. 2. First & reverse gear are very hard, not as smooth as other gears (2-6). There are two times I had visited the Hyundai service center "Das Hyundai. Das Building, Abu Lane, Meerut" but problem is not solved. Visited date 1 : 23 July 2014. Visited date 2 : 13 Sep 2014. They refilled the gas for AC and clear the memory out but I don't see any improvement so far. ** One more thing, this problem is faced only after the completion of 10, 000 km. ** With this problem sometime I face very hot temperature inside the car, and it's very difficult to drive, I am extremely disappointed with this problem. Kindly look into this on priority. Regards, Pravesh.

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Aug 14, 2020

Complaint marked as Resolved

Hyundai Motor India customer support has been notified about the posted complaint.

Sep 27, 2014

Updated by prave61 As per request from Das hyundai service center Meerut, I again visited the center today 27th Sept 2014. They have put their best effort to rectify the problem but still my problem is as it is. They just verified the functioning of Ac related functions like ventilation, auto mode, blower<--> AC conversion on temperature change and found no issues as per their knowledge. Finally they just cleaned/oiling the area under dashboard. After this I didn't face the problem till evening but after that it comes again.

Dear Sir, I will request you to please let me know the capable Hyundai center who have expertise in resolving the AC problems, I would be highly thankful to you.

I am very much busy in my professional work so arranging time on frequent basis is very difficult to me. If my problem is not resolved in next attempt then I would need to go consumer court as a last option.

Kindly do the needful.

Regards,
Pravesh
+91 [protected].