| Address: | Ram Road, New Delhi, 110060 |
I purchased an i20 Asta CVT Hatch Back petrol model on 06.11.2018 from WEB HYUNDAI on down payment.
Last month I noticed that the left parking / Fog light was hanging loose inside the front bumper and right parking light not working. I took it to their workshop and was told that the left light bracket is broken and right light is fuse as such I will have to replace the bumper and one light, and I can get it done under insurance as mine was zero dep policy. I objected to it to the customer care that how can LED bulb get fuse and why the bracket has got broken. In few minutes every thing was fixed without any charges.
Today again I noticed the left light hanging inside the front bumper and went to them again. They opened the bumper and showed me two plastic bracket holding the light were broken. The plastic body which holds the light was so light in weight that I was wondering how could it hold that heavy light. Clearly, the quality of the bracket is very bad far from the QA, HMIL claims.
They have temporarily fixed the light by putting some foam packing, which I am sure is a temporary arrangement.
I demand that the bumper may be replaced free of cost as it is a bad quality product.
Further, the consumption is so high that it covers only 7.5 KM/Lit of petrol, as claimed 18 Km /Lit. Please look into this urgently or I will have to go to the consumer courts for further redressal of my complaint. Was this information helpful? | 
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