Hyundai Motor India — bad service and no response

Address:

Plot-517,NH-5,Pahal,Bhubaneswar, 752101

I have owned a hyundai santro car reg no-or-02-bb-5634 since[protected], recently on 09th june-2019 i had given the car to your utkal hyundai show room, pahala-bhubaneswar service center following some starting problem, causing disruption current flow/supply to the battery, charge down of battery even while running/ sound in back sock observers on even while running on plane roads / and normal check up. The vehicle was under the ownership of executive mr kajal @ [protected] with supervision of mr prafulla @ [protected].
To my surprise the vehicle was kept for 13 days[protected] to[protected] as i have been reported that some starting coil was not available for replacement and the same is ordered. Finally i received the car on 22nd-june-19 - bill no - b[protected]/ro no - r[protected], and i have been assured that all the problems have been taken care of and starting problem has been resolved.
Sorry to put a note that on 16th july 2019, i was again stocked of in the traffic due to starting problem, the same problem occurred again as i had to push my car to get started and reached home at one-go. When it stopped it never started again. On the same date i had called mr prafulla (Sr srvice inchage @ [protected]) at 15:13 and at 15:14, where in he has assured to send the staff to pick up the vehicle within half an hour as it was not starting. Again i had called mr prafulla @ 16.42 hrs as i was waiting for the vehicle to be sent to the service station till my last call on 19:13 when he did not pick my calls. And to my surprise i had never received a call back from your end, and even he did not respond to my calls on 17th july @ 13:25 and again at 15:12, and till date my vehicle is kept un attended (Attaching the call details for your ref)
You are hereby requested to take up the matter properly as even after keeping my vehicle for about 13 days and assuring me that the starting problem has been resolved, how come i face the same problem within 01 month's time and even to the worst, your representatives are not responding to the calls.
This is the worst experience after choosing hyundai for last 10 years, and i have no choice but to escalate the matter to your end to get proper justice.

Awaiting an early response from your end.

Thanks,
Sailesh
Mob-[protected] / [protected]