Hyundai Motor India — bad service due to which on long run have incurred high cost replacement | |||
My car has been analysed with following issues whose details are mentioned in mail chain as per told by the service dealer.Issue: Gear oil leakage which proceeded to multiple parts damage on run. Issue appeared after the vehicle delivered from last service. Customer aint aware of what leakage it was as there was no indicator warning for the same.Car was driven very less after the service for quite a long time as customer was out of own. Let me inform you this issue has occurred due to the negligence and poor service provided by MCP hyundai dealer. If they have found this issue in last service we could have rectified it in much cheaper cost. Now only for part replacement charges are 35000 INR. For a minimum wage employee its a huge amount to be paid in India. And this issue is caused not because of customer carelessness its something which was not identified in the previous service after which this gear oil leakage issue started in the first place. Now the vehicle is in service centre for past 3 days and my commute is blocked. Kindly evade the cost occur for the resolution of damage, let me repeat it is sole responsibility should be bear by the dealer or hyundai as we were not made aware of this issue ever and parts got damaged on run. Kindly get my car back to running state as soon as possible. I have purchased the car to travel and not place it in service centre. Was this information helpful? | |||
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5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
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