Hyundai Motor India — bad service experience | |||
Dear hyundai, This email i'm writing to you on account o[censored]nsatisfactory repair work, service & overall unpleasant experience with panki workshop, khanna hyundai, kanpur, for my wife's car pb35p 0465, which i had given to them for repair & servicing. Firstly, they took hell lot of time, around a month. Agreed that insurance approval was involved but even after getting the approval on 04 july 19, i could get my car only on 18 july 19!!! Secondly, the repair work done is unsatisfactory. The alignment was not done. (Their executive saying their printer wasnt working that day!!!). Denting work not done satisfactorily wih gap between the body on rear left side. Front number plate is broken during repair work. Thirdly, the servicing wasnt done properly. When i went to pick up the car, it wasnt vaccum cleaned till then, i had to tell them to do it. One rivet under front bumper wasnt fit. Front bonnet wasnt cleaned properly and had mud stuck up. Fourthly, on requesting them to pick up the car for these defect rectification. My car isnt being picked up. I dont have free time to devote on my car only, got other work to do also. Fifthly, their executive dont pick up phone at times, dont stick true to their word. This kind o[censored]nprofessional behaviour is least expected. Considering my above bad experience, i request you to either compensate me financially for my avoidable loss of time, money & energy on this isue. Or get these defects rectified by some other agency. 'no thanx' as of now. Further, on 28th july, sunday, though they ve picked up my car for rectification of above defects and returned it, but on collecting the car i see that central lock is not working. Allso the door light in dashboard is on, even on closing all doors?? The driver who left the car acknowledged that this was noticed at the service centre. Iam amazed to think why it wasnot rectified there and how could my car develop new new problems on visiting khanna hyundai, panki, kanpur. Thhough theyve assured to get it rectified tomorrow but in the whole process im getting harassed as i cannot use my car it cannot be locked!!! Please khanna hyundai Was this information helpful? | |||
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