Hyundai Motor India — booking advance not refunded

Address:

Sadananda S G S/o Gopal Gowda Surali Balebailu Durvaspura Post Thirthahalli TQ Shimoga Dist Karnataka, Shimoga, Karnataka, 577432

To,

Sales In charge
Hyundai Motors India Ltd

In the month June 2019 I visited Kanchana Hyundai Udapi, (Address: NH-66, NR Karavali Junction, Nittur, Udupi, Karnataka 576103)
Then we decided to buy a Hyundai I 20 Car with our old car Maruthi 800 with exchange plan
Also we have paid Rs.5, 000/- advance booking (later U turned sales executive we unable to give exchange bonus and all this story’s
My sel[censored]pset and gone all my happiness. My one of brother called to Rahul Hyundai Showroom in Shimoga (Address: Shankar Mutt Rd, Sheshadripuram, Tank Mohalla, Shivamogga, Karnataka 577201)
We discussed with then we took took from lone we have paid down payment also same Hyundai I 20 car in Rahul Hyundai Shimoga Showroom Delivery taken on 10/07/2019 (for your reference have attached RC Copy of new vehicle)
Ofter matter comes what about advance payment refund
I clearly told that kanchana Hyundai executive also request latter given. She took more then one month sent return amount of Rs.2, 000/[protected]=2000)
Then we asked that executive why deducted she telling that you have see our policy sir we can’t du anything its your mistake told. At the time of booking she is in harry to book the car and she told nothing after that all ths story’s.
I clearly told that I brought car HYUNDAI I20 Only Dealer Only change where is the mistake
If customer where will get benefits that dealer said will buy a car what mistake in that
She is not able to give manager number also
I lost 3000/- is not a matter but this is not the way to du the business their behavior was to the point of rudeness.
Waiting for your response !!!
Wram Regar
Sadananda S G
[protected]