Hyundai Motor India — Calcelation Refund from Advaith Hyundai Miller Road dealer

Address:

Bangalore, Karnataka

Hi Management, I have booked i20 Elite with Sales Executive Majunath on 23rd Feb, 2015 who promised me to deliver the car with in 2 months. He also communicated that if they were not able to deliver I can cancel my booking with 100% refund. After 2 months I tried to reach him for delivery, he starts giving excuses it may take another 30 to 60 days. I was so disappointed that i canceled my booking with 100% refund promise from Manjunath but I didn't got my 100% refund against your executive's promise. I understand if i cancel booking with my fault, 300 deduction is valid but as reason for my cancellation is from your side, delay in response and lack in customer satisfaction. So I request you to Please refund my 3000 rupees. It is not big amount but it is a matter of sincerity. I hope you understand my concern and do the needful. My personal experience, Hyundai should improve responsibility towards Customers Thanks, Rajesh