Hyundai Motor India — CAR smart card misplaced

Address:

Pune, Maharashtra

I have purchased a new hyundai xcent 1.2 vtvt s model on 7th june 2014 from kothari hyundai tilak road . I received the smart of it aftr 2 months with spell mistake of my father name ( written as Rohan balabheam biradar where as its corrrect spell as rohan balabheem biradar) i gave it back for correction to kothari hyundai i again got it qith different spell Now as rohan balabhim biradar) then again i gave back to to them for correction now from that time i am still waiting for this to come i have made several chases to kothari hyundai since then .. very time i visited them they say its in process u will get in 1 week 2 week its will be almost 1 year this 7th juNe. I approached to the manager last week he said he will personally look into this . after 2 day i got a call from manager saying that they have misplaced the smart card. Now what should i say to this service . Is this kind of negligence i expect from such a brand? Highly disappointed with this service .