Hyundai Motor India — Cheating with customers by show room

Respected Sir/Madam,
First I would like to tell you that I have been fan of the "Hyundai" company when it launched the car "Creta". In fact Creta is my dream car. I was missing this car for many years as I was not having enough budget to by my dream car. By the time I was able to manage the budget the market was having second gen Creta and it was very happy moment for me that I m going to buy new creta. it was always sujested to by a car from nearby showroom. I went nearby Hyundai showroom that is "Hemkund Hyundai B-99, Wazirpur Industrial Area Rd, Pocket C 3, Phase 2, Ashok Vihar, New Delhi, Delhi 110052". There I was told about the waiting time is 3 to 4 months for Creta, I agreed about that waiting period and finally I booked my dream car "Creta SX(O) IVT lava Orange" by giving Rs. 21000/- on 28th August 2020. I have attached the booking slip with this email. I can't express my happiness as I was feeling at that time of booking the car. "Hashim" was assigned to me for follow-up of my car status. On monthly basis I used to call Hashim ji about to know my car status. Every time Hashim was telling that I have booked your car but from company side he is not getting any confirmation about the delivery of car. When it was about to pass four months I was in doubt whether my car is booked or not. Subsequently I called to hyundai customer care, there I enquired about my car status. Customer care representative asked my name and phone number and he told that no car has been booked with this name or phone number. The same I inquired with Hashim, he told that he booked my car with my name and mobile number only. Then I came to know something is happened wrong with me. I again told to Hashim that I didn't find any car booking with my name or phone number as I enquired from hyundai customer service. Then I asked Hashim to give me any booking reference number through which I can know the car status from the customer care but he denied to share any thing regarding that. After presuriging he gave execuse that booking reference resides in the computer and it is impossible to take from there. And till date I don't know whether I am going to get my car. Even I don't know whether my car has been booked or not