Hyundai Motor India — Complaint against Hyundai and Globle gallarie dealer Andheri, (Mumbai)

Address:

Mumbai City, Maharashtra

Sir/Madam, Sub- Complaint against Hyundai and Globle gallarie dealer Andheri, (Mumbai) Dear Sir/Madam, I had booked a car from Globle Gallarie on 25th March 2015 and the delivery of the car will be within 25 days from the date of booking. i was promised to get the delivery on 21th April'15 . Multiple follow up I have made with Mr.Sunil kale & Mr. Sanjay gupta, but non of you are bother about giving proper ans and feedback and now its almost 1 and half month cross, but till date not proper feedback I have received from you people and nor my car, now in the last moment you people are saying that colour which I have ordered is not available, so your problem i have solved by choosing different colour for which the stock is available with other distributor After constantly requesting Mr.sunil kale agreed to deliver the car on 12th may and that also 2nd fake Promise. Today is my wifes birthday and on such a beautiful occasion the Gift which i have booked for her is not with me, which is really disgusting. I made a general telephonic enquiry to other customer of same dealer, they delivered the vehicle within 21 days from the date of booking. All this clearly shows that Hyundai is also encouraging black marketing along with the dealers and taking undue advantage of the reliability of the name Hyundai by creating market monopoly. There has been an increase of RTO Price in May 2015 and that difference amount cheque is also taken from me on 7th may 2015 and also the loan amount payment has been disbursed by bank on 24th April. My first EMI is due and the car is not with me which is huge loss for me and for which globle gallerie Andheri (Mumbai) have to bear my EMI cost. This is my worst experience I had with global gallerie Andheri branch (Mumbai). Being a hyundai customer, I was having a faith which is now all shattered as I feel that Hyundai is fluttering on its sales figures of March 2015 and are now least concern on costumer relationship and satisfaction. Expecting an explanation and a spontaneous & strict action against non delivery of my car on time. Rgds, Santosh gunjal +91 [protected]