Hyundai Motor India — Complaint for Deduction in Booking Amount Refund as stationary expenses.

Address:	Lucknow, Uttar Pradesh, 226010
Website:	jsv.hyundaimotor.in

Dear Team,

This is for your kind notification that I had given a cash of INR 2100/- towards booking amount for i10 car to your Sales Representative Mr. Ansh Shahni & Gyan Kumar at office in first week of December’16

At the time of booking I was informed that in event of any cancellation of booking the entire amount shall be returned back to me. Due to massive price variation ( approx. 24000/- INR ) from your JSV Hyundai – dealership as compare to others. I had cancelled my booking & decided not to purchase from your dealership.

Now when I had asked for a refund, a deduction of Rs 200 had been made and Rs 1900 have been refunded back to me. I want to know why there is a deduction of Rs 200? And as quoted by your finance executive, this is towards stationary charges….? What does that mean? I am fine with deduction provide a receipt towards such charges has been provided to me

Please provide resolution to my query or else return back the balance Rs 200 as well.

Regards,

Ashish Sharma
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