Address: | Kannur, Kerala, 670612 |
My grand i10 was kept for its first paid service (25, 000km) at apco vehicle (India) pvt. Ltd, thottada p. O, kannur - dist, kerala on 17th july 2018. R/o no: r[protected]. It was expected to be delivered after complete service in a weeks time (23rd of july). But the car wasnt ready on time. This delay is acceptable if they had managed a proper intimation. Inspite of me regularly contacting the centre it took more than two weeks n i was intimated to collect my car on 31st july afternoon. As per the call it was expected that my car would be fully ready with all my complaints corrected and serviced but when i reached the centre i cudnt find the person who contacted me nor anybody else could help me out. Had to wait for more than one hour to get the service provider and then only i cud find out my wasnt fully done with. Cleaning was not properly done, the headlamb clips were out of place both of which i had to wait for more than 2hours again and get it done. And i had ordered to repair my rear speakers, wipers, ignition complaint and digital analogue system but these were not done. Totally i had a worse service from your centre be it a wastage of my time or be it in the sense i cudnt get my car fully serviced. It was so disapponting and hope i wont suggest the same centre for myself or anybody of whom i know to this centre.
Hope you will try to rectify the mistakes and try to provide better service to the costumers in the future atleast. Was this information helpful? |
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