Hyundai Motor India — complaint regarding work station-bamunimaidan

Address:	Kamrup Metropolitan, Assam, 781020
Website:	hyndai.com

Sir/madam,
I am having 3nos. Of hyundai cars & had send my i10 on 28/04/2017 for paid servicing. On 14/07/17, my car was suddenly stopped due to smoke from hose pipe due to rust (Later known by service boy) at around 0630 hrs, further a complaint has been raised to work station with all details & they came to the point where car was stopped at 1045 hrs. This was the first point of concern, a lady was in trouble from 0630 hours and service centre has been informed at 0900 hrs. How the hose pipe has been rusted with a period of 2 & 1/2 months meaning in the last paid servicing the pipes has not been checked. Later the car has been carried by your people wok station. After checking, the agm of work station, (Name not known) has informed me that 2nos. Of parts will require for repairing of the car (Enclosed at image 1 & 2) and the estimated cost is rs.3500/- (Enclosed at image 5) & when inquired about the matter he told me that after last servicing the car has been moved for 4000kms but the fact is on last servicing total kms was 39067 (Enclosed at image 3) and now it is 39600 (Enclosed at image 4). Point of concern again. Out of surprise the message delivered to me as the car is ready on next day with an amount of rs.6400/- (Approx). They informed that total 5 nos. Of parts required at repairing where they had already given information of 2 nos. Of parts after checking and opening all the damaged parts. The car was not cleaned in and out. After tremendous request made today in delivery i got a clean car. Earlier also i faced many problems in servicing of my santro. Kindly arrange a return call at my no [protected].
Regards
Rumi das