Hyundai Motor India — creta car purchase

Address:

Ambala, Haryana

Dear Hyundai team I had purchased a Creta Car from Samrithi Motors Pvt Ltd Ambala on 18th June 2018. The Creta Model was E+ 1400 cc. The quotation was taken from Samrithi motors before hand in which they had not mentioned anything about Extended warranty. ON the day of the sale Samrithi motors said coating over car and extended warranty were compulsory for all the customers. On my insisting that whether the same was made compulsory by Hyundai, they said it was the dealer principle who had made it compulsory. I asked them in writing on which they did not give it to me and charged me Rs 12672 on the name of extended warranty. The behavior was also not good. No body from the delaer even bothered to explain and show the car features as well. In the end the hurriedly gave me the car as if they were doing a favour on me.
I would request you to kindly take up with the dealer and would request to take a strong action so that no customer suffers in future.