| Address: | Devbhoomi Hyundai Gutkar Mandi HP |
Have bought the vehicle New Creta on 25/06/2021. There were scratches on the vehicle but I ignored them. But same day the sound system of the vehicle had stopped working. You have bought new vehicle for 15 lakhs and roaming with friends and music system of the vehicle stopped working how does it will feel. It will feel very shameful but it is more shameful for Hyundai. Even the vehicle has not been worked properly for one day. Had seen videos in social media regarding Creta complaints but still I went for it and this is what happened. And now the limit of shamelessness !
I have informed the Executive on same day regarding this and next day I took the vehicle to your showroom. They checked the vehicle and tried to make it working but all gone in vein. Then they assured me that complaint/order has been placed and new music system will come with in 4 to 5 days. I had left with with no other option and driving a new dumb Creta sx from previous 9 days. Friends relatives colleagues and many other aquainitances come and asks why music system is not working. Now what should I ans.. that Hyundai is making people fool and selling defective vehicles.. They had done fraud and made me fool.
After seven days I asked the Executive for music system then they said order is placed and approved nothing more then can said. When I will get or reach then I got ans that company will not send single music system and it will come with other materials. First company had decieted me and now this way to solve the issue. This is really customer harrasment and fraud. Still am waiting that it will come with in this week. I'm delighted with all this drama and eagerly waiting to share this with all on social media platforms like Twitter insta Facebook. People in their known have already started to share this. But I hope that u will not give me pleasure to make videos and share this to social media. If this will not work then I will have to share my vexation with appropriate persons/authority/media.
Below are the required detail :
Vehicle. New Creta SX
Chassis no. MALPC812LMM174676
Dealer. Devbhoomi Hyundai
Place. Gutkar Mandi HP
Engine no. G4FLMV162891
Name. Hans Raj
Complaint and purchase date. 25/06/2021. Was this information helpful? | 
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