Hyundai Motor India — Dealers in kollam and Alappuzha district of Kerala are totally unprofessional

I am a doctor working in Kerala health service department. I decided to buy a new car for my wife in exchange for a 2014 alto. My first choice was i10 nios. So I approached Hyundai dealer in alappuzha district and got a quote for nios. Exchange value for my old car was quoted as 1.8 lacs by the sales/evaluator after examining the car and documents thoroughly. I decided to go ahead with the offer. I gave him my car and related documents and signed a cheque for the new car. After everything was done, the guy called me and said that my old car will get only 1.35 lacs. So I canceled the order and took back the booking amount of ₹5000 and my cheque. Later when I approached the kollam dealer, I came to know that these guys were connected and in tie up. So I dropped my plan to buy nios and I approached Nexa and booked Ignis. The approach from Nexa was 100%professional and I got the car yesterday without any problems. I have 3 santros in my family and I love Hyundai very much. When I told my experience to my doctor friends, 3 of them shared similar experiences with dealers in kollam and alappuzha. Iam not writing all the details here. But the headache caused to us by these unprofessional guys are uncomparable. So I request you to take immediate steps to control these guys and bring in more professional dealerships like Nexa. Thank you
Dr Alphi
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