Hyundai Motor India — Defective service | |||
I had given my vehicle kl08an6472 for break replacement. at that time the service adviser at mcp hyundai, marathakkara, trichur, kerala (authorised dealer of hyundai) told that some work has to be done to the hydrolic steering box and as per that i had done ti and they charged nearlyrs15000/- for that. after that a sound is hearing from the steering and i had given the vehicle two times for checking that sound. now they are saying that the bearing has to be replaced and it costs rs25000/- they have not told the defect of the bearing at the time of delivery or the vehicle and at the first time when i complaint, they told that it will vanish after running some kms. before i gave the vehicle for beak replacement, there was no sound or complaint to the steering and working smooth. now they are not attending the complaint and rectifying it Was this information helpful? | |||
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The sound came after their repairing. They have delivered the vehicle and when i complaint about the sound they told that it will vanish after some KMs. Again i complaint about the sound and requested to check again. the also they told that they have checked and the slight sound will go after some kms running. When I complaint about the sound third time, they told that is due the bearing fault and it has to be replaced and cost Rs25000/- This is due to their bad repairing .If there is bearing complaint they must have noticed it in the first time itself. So they have to clear it by repairing it properly by an efficient worker who knows it
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