Hyundai Motor India — Delay in car documents and not refunding money to the customer

Address:

M R ENTERPRISES Pvt Ltd main loni road opp shalimar garden shahibabad gaziabad( up)

Sir,
I want to complaint against M R HUNDAI dealership opposite Shalimar garden, Gaziabad (UP).
1. I have purchased a NEW HUNDAI CRETA from this dealership on 30th September 2020 and I have paid all amount of the car. I have paid accessories amount which was Rs.50800/ but some accessories was unfit in the car so I have asked about refund which was Rs.35000/. But still now the said amount was not refund to me and every time dealership executive said M D is not come to the office. I have also gone there many times.
2. I have paid RC charges to the dealership which was Rs.84270/.But on the other side I have to paid all the RC Charges in cash by self(Rs. 84970/) in my authority and the dealership told me we will pay after showing RC receipt which I have given to the dealership on the 10th November 2020.
3. I purchased my car on 30th September but they gave me document file(without vehicle passing and without RC) on 5th November which was too late so that I have to paid a plenty of Rs.2140/.But dealership agent is not ready to pay me.
4. Dealership owner is not available on the showroom. He spends most of time outside the showroom and whenever I asked about him then executive said he is out of site and busy in election campaign.
5. They printed my cheque on 09th November but still now dealership M D didn’t sign on the cheque.
6. I am very disappointed with the dealing of this dealership and they are very incapable with the customer.
7. My car CUSTOMER ID. C[protected]
8. My car Invoice no. MR/H20200113
9. Invoice date 30/09/2020
10. It is very long time to deal with the refund of the customer and shows that the dealership is not willing to give me money and it will insist me to move into the consumer court regarding this matter.
I request you to kind attention towards this matter as soon as possible .
PARDEEP GROVER M R Enterprises Pvt Ltd,
Main Loni Road, Opp Shalimar Garden Sahibabad, Gaziabad (up)