Hyundai Motor India — Delay in delivery and lack of communication

Address:Kolkata, West Bengal, 700075

Hi,

I have purchased a hyundai xcent from austin hyundai, kolkata this month (June 2017). However, i have yet not received my car. The distributor has cancelled the delivery thrice. Initially it was scheduled to be delivered on 16th of this month, then they postponed it to 20th and then to 26th. Today when i called up they denied delivery on 26th as well. There has not been any communication regarding this delay from austin. I had called up customer support to get assistance on this, but even they refused to help me.
This is really causing a lot of inconvenience. This kind o[censored]nprofessional service from hyundai is really unexpected.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

With the complaint being registered, the dealer is now suggesting us to take the car without registration.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hyundai Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    6640
    Pending
    0
    Resolved
    1019
    Hyundai Motor India Phone
    +91 98 7356 4645
    Hyundai Motor India Address
    5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
    View all Hyundai Motor India contact information