| Address: | Thrissur ,kerala, Thrissur, Kerala |
Dear sir/madam,
I had booked hyundai veneue sx on 04/07/2019 from your dealer popular hyundai, thrissur, kerala. While booking the showroom executive mrs. Soumya told to me that after receiving ex show room price they will be able to deliver the car immediately and everyday i had received calls from mrs. Soumya for paying the ex showroom price and i paid the ex-showroom price on 11/07/2019.
I had raised the ex show room price by three ways
1. Taken loan from bank
2. My own fund
3. Old car sold
After reciving the payment mr soumya confirmed the payment and informed they can deliver the car with in one week or 10 days maximum and also we can aviod the price hike after 20th of this month.
After the payment of the car she is avoiding the calls for ward the number of her manager mr. Jojo, when i contacted mr. Jojo and he also confimred the delivery of the carl will happend before 23 rd of this month. Now on 25th of july the latest update from the manager is that the car is not available for delivery and not in a position to tell a exat date of delivery moreover he also intimated to pay the revised price which i need to pay extra 20000 for kerala flood relief tax &as per the new price hike of hyndai. Iam also paying the interest of the vehicle loan without the car has delivered.
I was really disappointed with the way things are moving around which things are currently treating in very unprofessional way. Through mail dealership confimd they dnt hav vehicle to delivery. Then what i the need to collect full amt from me..??? And the are ready to refund but i need to pay loan cancellation charges to bank, that will not be given by the dealership, i will again loss 3000 rs from my side..
Expecting a quicker replay and much more professional approach.
Thanks & regards.
Aju. C. J
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