| Address: | Maj Bhanu Rana ,SM Shimla |
Sir/Ma'am
My Veh no. HP 37E 1644 met with an accident at Indore. I sent my veh for repair to Prince Hyundai Workshop Indore. I am serving in Indian Army. My vehicle met on accident on 21 Feb and not yet repaired. I am now posted out of Indore to different duty station. As per my previous correspondence I observed that Employees at that Workshop(Prince Hyundai Rajendernagar Indore) is paying no attention to my mails. And not even reverting back to my mails where I asked them about estimated time of repair so that I can timely pick up my vehicle. Earlier also They collaborated with insurance company and made fool of me however same was brought to light and I got saved by one of my friend who is also working in another insurance company. Employee at Hyundai misguided me for commission from insurance agent by giving false estimate. I left my vehicle at their disposal but I am now totally not sure what will happen with my vehicle. I am also afraid of driving that vehicle because now I totally lost my trust in Hyundai. I will surely educate all my colleague, subordinate and juniors and seniors about this harrasment done by Hyundai so that they never get so much harrassed.
It is a very common trend that most businesses dwell on by making fool of Army persons and Hyundai is also one of them. Actually I lack resources and time due to exigencies of my Duty and service. Otherwise I have all the proofs to drag that dealer to court.
I can't trust your company ever. I just have a request that please give me the details that when will my vehicle will get repaired. And how much money/estimate will be asked. And finally I have to get my vehicle checked from some other agency before assuring my self that it is safe for driving.
One more thing this dealer Prince Hyundai Rajendernagar Indore.(Ronak Gangwal) asked for advance from me that is around more than one lakh so that he can buy parts so that he can start repair. A road side mechanic is much better that you people.
I promise I will never buy a Hyundai Vehicle ever and not even let my known to buy a vehicle of your company.
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