Hyundai Motor India — delay in procuring spare part

Address:

YASH APARTMENTS B-34, SECTOR C ALIGANJ ALIGANJ POSTOFFICE, AND JAGESHWARTEMPLE, Lucknow, Uttar Pradesh, 226020

Subject: delay in completing the repair job in vehicle no. Up 32 dd 5389

I am an extremely frustrated customer of hyundai motors. The reasons for dissatisfaction regarding servicing/repairs of the aforementioned car are as ahead —
 i had given my car to the hyundai workshop at mahanagar, lucknow for routine servicing and certain repair works, which included ac, headlights, etc. On 3rd october 2019.
 later during the day, i was told that the car after repairs would not be delivered on 3rd october as ac parts would be available next day.
 however, on the next day i. E. 4th october 2019, i was informed that the part was not available in the whole of lucknow and will be made available within 2/3 days.
 today, i. E. On 10th october after 6 days part is not available!
 yesterday, i received a communication from the said workshop that the part will be available on 12th october (After 9 days!).
 unfortunately, i am moving out of town on the early morning of 12th october 2019.in the absence of working ac, i had to book a taxi for travel.

I wish to ask hyundai motors that who is responsible for the inconvenience caused to me for such a long time in absence of ac and also the additional expenditure to be incurred towards hiring a taxi with obvious inconvenience in comparison to traveling through my own vehicle.
I also wish to know, how you propose to compensate for the miseries and frustration suffered by me during such a long period, besides, additional cost on a taxi for no fault of mine? It is a clear cut case of very poor inventory control on the part of hyundai motors!!!
Expecting a sympathetic view and quick response from hyundai motors.
Santosh pant
Mobile: [protected]