Hyundai Motor India — Delivered old car

Address:

Dharwad, Karnataka, 580023

I, Under Singed Mr. Pradeep D Kulkarni have been approved to purchase brand Hyundai grand I 10 Magna 1.2 vehicle on 21/10/2015 for the same I have taken financial assistance with HDFC BANK LTD, vide agreement No 35300443 Amount credited to your account Rs 537783/- (I have exchanged my old Car Hyundai Santro Xing GL Plus). As per my instructions Bank had made the payment to you for new brand Hyundai grand I 10 Magna 1.2 make and model 2015, as per your quotation I have made the total payment for above said vehicle, took delivery of vehicle as you assured you have delivering 2015 make and model on 21/10/2015. As per the quotation the vehicle is worth for Rs.600708/-. You have delivered the vehicle assuring above mentioned vehicle make and model is 2015, Upon an inquiry and verification of chassis no.MALA851CLEM099485 and engine no G4LAEM241095, it has come to my knowledge that you have delivered lower model vehicle i.e 2014 model, there was mismatch in the model. (As I was under impression that I will get new vehicle as last time when I bought Santro car which Mfg date was Nov 13 and I have taken Delivery on 21/12/2013) You have received the cost of new brand 2015 model vehicle, delivered 2014 model vehicle, hence you have cheated me and have made ‘unfair trade practice’, deficiency of service. Hence I am in great mental shock and agony on account of your ‘unfair trade practice’, deficiency of service. Hence I hereby request your good self to take back the vehicle and deliver new brand Hyundai grand I 10 Magna 1.2 make and model 2015 vehicle within 5days from 29/12/2015, failing which I will be constrained to initiate legal action against you before the consumer Forum and also criminal case