[Resolved]  Hyundai Motor India — Denied Road Side assistance

Address:

Thiruvananthapuram, Kerala

Dealer: Hilton, Trivandrum. Yesterday night my car broke down and i called the road side assistance of hilton hyundai.Its from them whom i bought my car and their number was stuck on my wind shield.When i called them and asked to help me, they said they dont have a car to come and do not have a service battery to help. I continued to beg cos i had my wife and children along with me. Then they told me that they will come in bike with another battery taken from a car in their garage and take my car to their garage. I said fine then drop me and my wife home as well, so that we can be safe. Hilton denied that and asked to go by ourselves.There was no point talking to that person any more and I asked him to switch off this mobile and go to sleep.Finally Pothens hyundai is the one who rendered some support to resolve the issue. Terribly dissapointed with Hilton and they have shows the worst of their after sales support. Please take this issue seriously and address so that this never happens to another customer. Koshy